Case Study
Nissan Driver’s Guide
Service Provided: Virtual Car Showroom
🚘 Nissan Driver’s Guide Middle East
Redefining the Car Manual with AR and Cloud Technology
🔍 Overview
To enhance safety, convenience, and user experience for drivers in the Middle East, Nissan Motor Company launched an innovative AR-based mobile app—the Nissan Driver’s Guide Middle East. Developed in partnership with Brain Station 23, the app replaces traditional car manuals with an interactive, digital solution featuring augmented reality, multilingual support, and cloud-based content management.
⚙️ Business Challenges
-
Printed manuals were difficult to navigate, especially in emergencies
-
Dashboard alerts and symbols were often confusing for users
-
Language barriers hindered understanding for non-English speakers
-
Difficulty locating authorized dealers and genuine accessories
-
Emergency instructions were not readily accessible
✅ Solution Provided
🔍 Augmented Reality Guide
-
Uses smartphone camera to scan car interiors
-
Covers 4 main areas:
-
Centre Console
-
Steering Controls
-
Doors, Seats & Roof
-
Other Controls
-
-
Interactive pop-ups explain buttons, switches, and alerts
🚨 Emergency & Warning Support
-
Provides instant explanations for dashboard warning lights
-
Offers step-by-step guidance for emergencies (e.g., flat tire)
🧭 Genuine Accessories & Dealer Locator
-
Integrated geolocation to find nearby authorized dealers
-
Allows in-app browsing and purchasing of Nissan-certified accessories
☁️ Cloud-Based Configuration
-
Admins can remotely update content and vehicle data
-
Analytics dashboard tracks user engagement and app usage
🌐 Multilingual Experience
-
Available in English and key Middle Eastern languages
-
Ensures accessibility for non-English speaking users
📈 Impact
-
Improved Safety: Instant understanding of alerts and warnings
-
Faster Access to Information: No need to search bulky manuals
-
Enhanced Customer Experience: Multilingual and updated content
-
Boosted Sales: Accessory browsing and dealer navigation
-
Stronger Brand Image: Showcasing Nissan’s tech-forward vision
🚀 Drive Innovation with AR Solutions
Looking to digitize your customer experience using immersive tech like AR and cloud-based apps?
Brain Station 23 can help you build innovative, user-centric solutions tailored to your brand.
Features
Augmented Reality Guide
Emergency & Warning Support
Dealer & Accessories Locator
Cloud-Based Updates
Multilingual Support
Interactive Dashboard Symbols
Step-by-Step Troubleshooting
Digital Car Manual
User Engagement Analytics
Instant Search Function
Personalized Content
Offline Access
Regular Content Updates
Applications Developed
Mobile App